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Facilitator of airport operations.

To facilitate airport operations pertaining to the clearance and handling of passengers, crews, baggage, cargo and aircraft, Members shall establish Airline Operators Committees (AOCs) at all international airports.

At airports served by both A4A and IATA Members, they shall form a single AOC.

The AOC shall dedicate attentive consideration particularly to:

• Singling out impediments that slow down operations arising from local premises, facilities and regulations, and identifying needs for the development of the above mentioned resources, with an aim at soliciting the competent counterpart (Department of Civil Aviation or Airport Authority) to put into effect all actions deemed necessary;
• Ensuring that any adjustments to Industry rules agreed upon to overcome local difficulties (including social aspects) do not alter the spirit of such rules, and reporting to the appropriate section of A4A and/or IATA Secretariats, through the proper department of Member head offices, any discrepancies noted in the Industry rules, as well as the need to fill existing gaps or eliminate inconsistencies;
• Referring all matters related to air navigation facilities, operations and services, both in the air and on the ground, to the Regional Head, Safety & Flight Operations (SFO) of IATA through the proper departments of Members head office. At the request of the Regional Head, Safety & Flight Operations (SFO) of IATA, the operating airlines will make available suitably qualified specialists who will be prepared to consult and advise the local Authorities on these matters as required;
• Referring all matters concerning medium to long-term airport development programmes, involving the handling of passengers, cargo and aircraft, to the Regional Head, Airport, Passenger & Cargo Services (APCS), through the proper departments of Members head office. The operating airlines will make available from their head office suitably qualified specialists who will be prepared to consult and advise the local Authorities. The IATA Regional Head, Airport, Passenger & Cargo Services (APCS), in coordination with the IATA Director Airport, Infrastructure and Fuel (in APCS), as any infrastructure change has charges implications, will arrange for the airline specialists to convene:
• An Airport Consultative Committee (ACC) for airport developments.

In general terms AOCs cover day-to-day short term operational matters while ACCs cover medium to long-term strategic development matters.

See IATA Airport Development Reference Manual.